The Ombudsman's Office is a relationship channel created by emergency information, receiving and treating suggestions, complaints, compliments and complaints from customers that have not been solved by Sol Corretora's service channels. The Ombudsman's role is to seek, in partnership with all areas of the company, solutions to the issues received, with a view to improving our internal processes and transparency.

Reporting channel

Specific channel for sending complaints about corruption, accounting and financial fraud and actions that may affect Internal controls of our company.